Customer Service Reforms
The Settlement requires five mortgage companies to treat their customers well.
Download the Settlement documents, along with handouts and presentations about the Settlement, and find out where to get help.
Learn more about whether you could receive a principal reduction, refinancing, or other benefit under the Settlement.
Find the California Monitor Program’s public events and find homeowner assistance events sponsored by your mortgage company.
#1195 Checks to borrowers who submitted valid claims for foreclosure restitution under the National Mortgage Settlement should have been mailed between June 10 and June 17, 2013. A small number of eligible borrowers may not have been mailed a check in the initial mailing, but all borrowers who submitted a claim will receive a communication concerning the outcome of their claim. Please note that the California Monitor Program does NOT administer the restitution portion of the Settlement and therefore our ability to respond to concerns regarding restitution checks will be limited.
We assist in implementing the Settlement by talking with mortgage companies about their policies and talking with homeowners about their experiences.
We are a team of law professors, attorneys, dedicated staff, and law students working for Californians.
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